Recent notes from our customers...

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I would like to take a moment and thank a gentleman named Mark.

On May 22 I called and ordered a part from your establishment and put it on my charge card.  Mark went beyond being helpful.  He sent it U.P.S. that day.  I received my part on May 23 and my charge receipt on May 24th.

I have never had such prompt & wonderful service like this before.

It was a pleasure doing business with you.  My Splash Pool is now up and running again thanks to you.  You'll certainly have my business from now on.

Thanks again,

Jim & Jan Farmer 

Kokomo IN

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We really appreciate your efforts!

Thanks,

Dave & Anita Hannafurd

Anderson IN

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Mermaid has done nothing but give me top notch service.  Anytime I have had even the smallest problem with my pool they have immediately been there to take care of all of my needs.

Tom, Scott & Beth are true professionals and they truly care about their customers.  I would hightly recommend Mermaid to anyone who is thinking of purchasing a new inground swimming pool.  I have always & will always tell people to work with Mermaid. 

Sincerely,

Phil Benson

Muncie IN

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To Mermaid,

We want you to know how happy we are with our new hot tub.  Mark was very helpful when we were deciding which one to get, and he also made a trip to our house to tell us about the new chemical system.

The delivery crew was very professional.  They showed up when they said they were going to, and did an outstanding job of installing the hot tub.  They were willing to do whatever was needed to get the job done right.

We have been satisfied customers of Mermaid for years.  Our latest experience reminded us of why we keep coming back.

The gift of champagne and chocolates was appreciated also.  Over all, as usual, it was a very positive experience.

Jerry and Barb Luttrell

Anderson IN

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